Guest Services

We want you to have the best experience at Luna Park in Coney Island! Here are a few quick tips about our most used features.

 

  • How does the Luna Card work?

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Luna Cards work like a pre-paid debit card, but instead of cash, you use Luna Credits! Luna Cards can be used at rides, games and the Cyclone Café. And the more credits, you purchase, the more Bonus Credits you earnt! For example, if you purchase $40 in Luna Credits, you receive 6 Bonus Credits for free. Bonus credits are valid on rides only and they cannot be used on the Coney Island Cyclone, Thunderbolt Roller Coaster and B & B Carousell.

  • Where can you inquire about a lost item?

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You have a couple of options when inquiring about a lost item:

  1. Visit either of the 2 GuestServices booths at Luna Park. Check your map for exact locations.
  2. Check LunaParkNYC.com/Plan/Lost and fill out the Lost Item form.
  • Do you have ATMS? Where are they located?

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We have 5 ATMs located throughout the park:

  1. Directly across from Guest Services near the main gate
  2. Next to the Coney Island Cyclone ticket booth
  3. Boardwalk Entrance to Luna Park near WindstarZ
  4. Across from the Soarin’ Eagle
  5. Place to Beach on the Boardwalk

Check you map for exact locations.

  • Where are the restrooms?

IMG_5483Restrooms are located across from Air Race (between the Wild River and Luna 360, as well as on the boardwalk across from Place to Beach.

  • What is included in your wristband package?

 

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4-Hour Unlimited Ride Wristband $35

4 hours of unlimited rides on all Mild, Moderate and High thrill rides. (Coney Island Cyclone, The Thunderbolt, Zenobio, Sling Shot, Coney Island Raceway and the B& B Carousell are NOT included)

Ride & Play Wristband- $50

4 hours of unlimited rides on all Mild, Moderate and High thrill rides. (Coney Island Cyclone, the Thunderbolt, Zenobio, Slingshot, Coney Island Raceway and the B&B Carousell are NOT included) PLUS a $20 Luna Card for use on any game throughout the park.

Platinum Wristband- $70

Brand New for 2016! 4 hours of unlimited rides on all Mild, Moderate and High thrill rides not including the B7 B Carousell. PLUS 5 rides in any combination on any of the Extreme Thrill rides Coney Island  Cyclone, the Thunderbolt, Zenobio, Slingshot, Coney Island Raceway

Kiddie Area Wristband -$20

4 Hours of unlimited rides on all Mild thrill rides, not including the B&B Carousell. The wristband also includes rides on Lynn’s Trapeze and Water Mania.