Senior Food & Beverage Supervisor

Position Summary:

Central Amusement International (Luna Park) is looking to add to our team senior food and beverage supervisors. The Supervisors role will be to manage all areas of operation, act as a brand representative by reinforcing the company goals, visions and mission statement while ensuring CAI standards of quality and service are being maintained. The candidates who fill this role will be responsible for providing leadership to staff, managing inventory, maintaining operational standards and administrative duties.

Qualities of Food Service Supervisors:

– Leadership skills
– the ability to lead by example with the aim to boost productivity and employee morale
– Communication skills
– managers are required to communicate effectively with both customers and staff to ensure clarity
– Physical stamina
– the role is demanding and entails working long hours, some of which are spent standing and walking
– Organizational skills
– managers must plan budgets, schedules, and inventory effectively to ensure operations run smoothly
– Problem-solving skills
– the ability to investigate and resolve customer complaints or personnel issues is vital for success in the field

Duties:

– Interview, hire, and train employees
– Assign duties and compile the roster
– Ensure accuracy of payroll records etc.
– Investigate, address and resolve customer complaints
– Maintains ability to multi-task and adapt to changing priorities
– Exercise good judgment and effective decision-making
– Provides effective coaching and delegation to management team with timely follow up
– Maintains staffing at standard labor ratios and ensure adequate staff at all times
– Plans accordingly and submits hiring needs to HR in a timely manner.
– Coaches staff on procedures, maintains high standards
– Elevate Sales

Qualifications:


– Bachelor’s degree or equivalent experience
– Experience Supervising large teams necessary
– NYCDOH Food Handler’s License Preferred
– Proven leadership and motivational skills
– Displays a professional appearance and is a positive role model within the restaurant and corporate office
– Strong verbal and written communication skills
– Strong ability to multi-task projects simultaneously
– Holds self and others accountable to consistently maintain high performance standards
– Expected work week of 50 hours minimum; higher volume seasons and heavier work weeks are expected
– Computer knowledge (Microsoft Office) and office skills required