Cashier Supervisor

Job Duties & Responsibilities:

– Responsible for enforcing company guidelines, including proper uniform attire, grooming, and attendance.
– Supervisors must maintain a smooth flow of communication with department management, supervisors and game operators.
– Main responsibility include ensuring that all ticket booths in the park are opened and closed at their scheduled times, supervising operators in performing their daily tasks and ensuring that we are complying with all labor laws regarding
– Examine POS price points to ensure that it is correctly priced and displayed and that itfunctions as advertised
– Direct and supervise ticket sales operations that are engaged in sales, reconciling cash receipts, or in performing services for customers
– Instruct staff on how to handle difficult and complicated sales
– Assist in preparing and updating work schedules, as well as keep records of employee’s schedules and time variances
– Oversee day to day operations relating to ticket sales operations
– Assist in developing, training and monitoring ticket sales operators
– Provide excellent customer service to customers and coworkers
– Oversee cleanliness of work areas
– Maintain daily inventory check of stock
– Responsible for daily opening and closing procedures
– Other duties as assigned

Job Requirements:

– Must be at least 18 years old
– High School Diploma or equivalent industry experience required
– Must have understanding of how to read, write and speak English
– Must be able to work a varied of shifts, including holidays and weekends
– Must be outgoing, friendly, courteous, and honest
– Must have a working e-mail and phone number, CAI will provide an onsite computer to individuals without an active e-mail address
– Must have basic math skills
– Must be able to interact in a multicultural environment with a variety of ages
– Able to work in all weather conditions
– Must be able to lift 50lbs or more
– Ensure guests meet all ride policies and procedure
– Maintains daily logs and paperwork
– Bilingual candidates preferred
– Drug and background check may be required
– Must be able to operate computers and learn software programs
– Applicants must have experience in customer services and be comfortable leading a team of employees
– Excellent interpersonal skills including verbal and written communication, presentation skills, and leadership
– Effective analytical, problem identification; and resolution skills
– Three years related work experience, including one year supervisory work experience preferred
– Prior experience working in the hospitality industry preferred

This position reports to: Operations Manager